Phone
CALL
513-942-4422 / 888-442-7988
FAX
513-612-7761
TEXT
513-995-1912*
*By providing your phone number, you consent to receive SMS text messages from AurGroup regarding answers to your questions. Message and data rates may apply. Text STOP to opt out.
Online
CHAT
Click here to chat!Chat with AVA 24/7 for general questions or chat with our team during business hours.
Get CoBrowsing codeMAIL & EMAIL
AurGroup Financial Credit Union
8811 Holden Blvd.
Fairfield, OH 45014
Visit
LOCATIONS
Fairfield
8811 Holden Blvd.
Fairfield, OH 45014
Fairfield Township
3085 Creekside Dr.
Hamilton, OH 45011
West Hamilton
1401 N.W. Washington Blvd.
Hamilton, OH 45013
West Chester
7560 Cox Lane
West Chester, OH 45069
Find a Branch or ATM Near You:
Branch & ATM LocatorHours of Operation
Support Center Hours (calls, emails, texts): M-F: 8:30 am - 5:30 pm and Sat: 8:30 am - Noon
Branch Hours:
Fairfield and Fairfield Township:
M, T, Th, F: 9:00 am to 5:00, drive thru open until
5:30. W 10:00 am to 5:00, drive thru open until 5:30
and Saturday 9:00 to Noon.
West Hamilton and West Chester:
M, T, Th, F: 9:00 am to 5:00, drive thru open until
5:30. W 10:00 am to 5:00, drive thru open until 5:30
Routing Number: 242077121
Card Services
Debit Card Activation: 1-800-992-3808
Lost or Stolen Card:
ATM/Debit: 1-833-462-0798
Credit Card: 1-800-523-5354
Hearing From Us? Here's What to Know
We will NEVER call, text, or email asking for your account number, password, Social Security number, or other sensitive information.
Texts from us:
- AurPay: 513-940-5566
- Member Service: 513-995-1989
Fraud calls from us: Our Fraud Department may call to verify recent transactions. They’ll ask only about those transactions, never personal information.
Unsure it’s us? Numbers can be faked. Call our main number listed on this website.