You may have heard the buzz (or maybe the clink) about a nationwide penny shortage. While it might seem like small change, we know it can raise big questions for our members. Rest assured—AurGroup is handling the situation thoughtfully and fairly, while keeping your money safe and sound, right down to the penny.

For Our Business Members: Members who have business accounts with AurGroup may request pennies, if available. We’re doing our best to support business needs while managing limited supply responsibly.

For Personal (Non-Business) Accounts: At this time, we’re unable to provide rolls of pennies or fulfill penny-specific requests for non-business accounts. This helps ensure we can best serve essential needs across our membership.

What about your “two cents” or penny amounts? If a transaction includes pennies, we will always credit the full amount to your account. If you’re receiving coins back, we may only return silver coins (no pennies). Here’s an example: If you cash a check for $20.27, we’ll deposit the full $20.27 into your account and provide $20.25 back to you. Those remaining two pennies? They’ll stay safely in your account.

We’re Here to Help: We appreciate your understanding as we all pinch pennies (literally). If you have questions or specific needs, our team is always happy to help—because at AurGroup, every member (and every cent) matters.